Business courses

Speak for Yourself: Assertive Communication

Many people find aspects of the working environment intimidating. Speaking up in formal meetings and dealing with awkward situations are obvious examples.

As our careers develop, the demands of our role and interactions with colleagues both up and down the hierarchy can become more complex. This opens up exciting opportunities but can also present challenges. How can you influence others without positional authority? How can you give feedback whilst maintaining positive relationships? Argue your corner convincingly?

This highly practical course will boost your confidence and help you manage these situations in a calm, clear, and purposeful manner. You’ll explore:

  • Embodying authenticity, authority, and assertiveness
  • Achieving positive outcomes and building effective working relationships
  • Reading and recognising others’ behaviour
  • Adapting your style for different individuals and contexts
  • Understanding status and power relations
  • The confidence to engage in challenging conversations
  • Communicating difficult messages clearly

During the session, you will gain valuable insights into, and experience of, the effects of different communication styles. You’ll leave equipped with straightforward approaches you can put into practice straight away.

What our clients say

GET IN TOUCH

Call us on 0117 318 0752 or email us.

Get in touch